Your Privacy Matters to Us
At Singha Tourism, we are committed to protecting your personal information and being transparent about how we collect, use, and safeguard your data.
This privacy policy describes how Singha Tourism collects, uses, and protects your personal information when you use our services.
Welcome to Singha Tourism's Privacy Policy. This policy applies to all personal information collected by Singha Tourism through our website, mobile applications, booking platforms, and during our travel services.
We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner in compliance with applicable data protection laws, including the Information Technology Act, 2000 and relevant rules.
We promise to be transparent about what data we collect and how we use it, to keep your data secure, and to only collect data necessary for providing our travel services.
We collect various types of information to provide and improve our travel services:
We use your personal information for the following purposes:
| Purpose | Description | Legal Basis |
|---|---|---|
| Service Delivery | Processing bookings, arranging travel services, managing itineraries | Contractual necessity |
| Customer Support | Responding to inquiries, providing travel assistance, handling complaints | Legitimate interest |
| Marketing Communications | Sending travel offers, newsletters, promotional materials (with consent) | Consent |
| Legal Compliance | Meeting regulatory requirements, immigration formalities, security checks | Legal obligation |
| Service Improvement | Analyzing travel patterns, enhancing user experience, developing new services | Legitimate interest |
We will never sell your personal information to third parties. We only share information with travel partners (hotels, airlines, etc.) as necessary to fulfill your bookings.
We may share your information with the following categories of recipients:
We may disclose your information when required by law or to:
We implement appropriate technical and organizational security measures to protect your personal information:
All sensitive data is encrypted during transmission and storage using SSL/TLS protocols.
Strict access controls limit employee access to personal information on a need-to-know basis.
Data is stored on secure servers with regular backups and monitoring.
We conduct regular security assessments and vulnerability testing.
While we take extensive measures to protect your data, we recommend that you use strong passwords, keep your login credentials confidential, and log out after using shared devices.
We use cookies and similar tracking technologies to enhance your browsing experience:
You can control cookie preferences through your browser settings. However, disabling certain cookies may affect website functionality.
You have the following rights regarding your personal information:
Request a copy of the personal information we hold about you.
Request correction of inaccurate or incomplete information.
Request deletion of your personal information under certain circumstances.
Object to processing of your personal information for direct marketing.
To exercise any of these rights, please contact us using the details provided in the "Contact Us" section.
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children without parental consent.
If we become aware that we have collected personal information from a child without verification of parental consent, we will take steps to remove that information from our servers.
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by:
We encourage you to review this policy periodically to stay informed about how we are protecting your information.
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
privacy@singhatourism.com
+91 78719 00999
Data Protection Officer
Singha Tourism
No.33, 4th Floor, 1st Main,
Ganganagar Gramatana, HMT Layout,
CBI Road, Bangalore – 560032